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15 Mar 2021
Protecting vulnerable consumers is a key focus for the FCA

Protecting vulnerable consumers is a key focus for the FCA

The Financial Conduct Authority (FCA) warns that there are now “27.7 million adults in the UK with characteristics of vulnerability.”  Examples of vulnerability include poor health, such as cognitive impairment, life events, such as bereavement or new caring responsibilities, low resilience to cope with financial or emotional upsets and low capability, such as poor literacy…

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